Last updated: June 29, 2026
HBH‑Success‑Consult respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy applies when you visit our website, register, subscribe, contact us, purchase a course or book, join our WhatsApp channel or group, or interact with our learning and support services.
1. Information We Collect
We may collect your name, email address, phone number, programme interest, selected topics, messages, payment reference, order details, consultation requests, subscription details, cookie consent choices, voluntary visitor contact preferences, and any information you submit through forms, WhatsApp, email, or our admin-managed services.
2. How We Use Your Information
We use your information to respond to enquiries, process course or book orders, confirm payments, provide learning access, manage consultations, send updates, improve our services, personalise communication, maintain records, and support students, clients, and partner institutions.
3. Payments and Paystack
When you make payment through Paystack or another approved payment provider, your transaction is processed by that payment platform. HBH‑Success‑Consult does not store your full card details. We may receive payment status, reference numbers, payer details, and order information needed to confirm and deliver your purchase.
4. WhatsApp, Social Media, and External Links
If you click our WhatsApp live chat, WhatsApp group, WhatsApp channel, Facebook, LinkedIn, Telegram, TikTok, YouTube, or other social media links, you may be taken to a third-party platform. Your activity on those platforms is controlled by their own privacy policies and settings.
5. Email and Communication Consent
When you subscribe, register, make an enquiry, or purchase a product, we may contact you about your request, learning access, programme updates, offers, events, and support information. You may ask us to stop sending promotional messages, but we may still send important service or transaction-related messages.
6. Cookies and Website Data
Our website uses essential cookies for security, sessions, forms, and core site functions. With your consent, we may also use analytics and marketing cookies/browser storage to understand page performance, remember preferences, and share relevant course, book, blog, and offer updates. You can reject optional cookies from the cookie banner or adjust settings through your browser, but some website features may not work properly if essential cookies are disabled.
7. How We Share Information
We do not sell your personal information. We may share limited information with trusted service providers who help us manage payments, hosting, communication, course delivery, book fulfilment, technical support, or legal compliance. We only share what is reasonably necessary for the service involved.
8. Data Security
We use reasonable technical and organisational measures to protect personal information from unauthorised access, misuse, loss, or alteration. However, no online system is completely risk-free, so users should also protect their passwords, devices, and personal access details.
9. Data Retention
We keep personal information only for as long as necessary for learning support, order records, payment confirmation, business records, dispute resolution, legal obligations, and service improvement. Information that is no longer needed may be deleted, anonymised, or securely archived.
10. Children and Young Learners
Some of our programmes may support young learners through schools, parents, guardians, or institutions. Where a learner is under the required age to provide consent independently, a parent, guardian, school, or authorised institution should provide appropriate permission.
11. Your Choices and Rights
You may contact us to request correction, update, deletion, or restriction of your personal information where applicable. You may also request to unsubscribe from promotional communications, update your contact preferences, or withdraw optional cookie/marketing consent.
12. Changes to This Policy
We may update this Privacy Policy when our website, services, communication methods, payment tools, or legal obligations change. The latest version will always be made available on this page.
13. Contact
For privacy questions, data requests, corrections, or support, contact us at info@hbhsuccessconsult.com or visit our Contact page.
